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Terms and Conditions

I agree to pay the above sum per calendar month. The first payment will be taken immediately from your nominated card today on the Contract agreement date. Recurring payments will be every month following on the same date. Payments will continue to recur indefinitely until cancelled by agreement between the subscriber and theLodge.space. Payments will be collected by Momence. Memberships can be cancelled by providing one calendar month’s notice to hello@thelodge.space. A minimum sign-up period of two months is required for all Monthly recurring memberships. The Consumer Contract Regulations (2014) Act applies. Under the Consumer Contract Regulations (2014), you are entitled to cancel an unused membership purchase and contract within 14 days from the date of purchase, for which you will receive a full refund. Should you have used your membership within the 14 days cooling-off period, a partial refund will be provided. Any cancellation requests after this date will not be eligible for a refund. Memberships can be paused for a period of up to two months each year. Memberships can only be paused for a whole payment cycle, not for shorter periods of time. We understand that you may be unable to attend due to injuries or illness. Therefore, if you have to, please let us know, and we will temporarily pause your membership. Please note, your membership must run for a full month after pause before it can be cancelled. Late cancel and no-show fees will be applied to your account and deducted. These charges will be applied to the credit/debit card held on file. A late cancellation is any class booking cancelled with less than 6 hours' notice before the start of the class. The fee for a late cancellation is £5. A "no-show" is any booking that is not attended. The fee for a no-show is the cost of the class: £12 for our classic classes £14 for our specialist classes TRX & Aerial £5 for our community classes To avoid these, please ensure that you cancel any class booking you cannot attend with more than six hours' notice. If a card payment fails, theLodge.space will get in touch to resolve this. If a card payment failure has not been fixed within 7 days, theLodge.space reserves the right to charge a £20 payment failure admin fee, suspending your account until payment has been made. While the account is suspended, access to classes will be unavailable. TheLodge.space is PCI compliant, and every measure is taken to protect your card information.

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